Education

New York University | 2017 – 2019
Master’s: Interactive Telecommunications Program (ITP)
Thesis: Designing Tactile Schematics
Designed novel set of tactile schematics and their design guidelines with Blind and Low Vision learners.
Academic Advisors: Dr. Amy Hurst and Tom Igoe
Industry Advisors: Chancey Fleet and Dr. Joshua Miele

Pratt Institute | 2004 – 2008
BFA: Communications Design, Art History

Experience

Staff Accessibility Product Designer
Twitter | December 2020 – February 2023

• Provided dedicated support to an org of 125+ designers needing accessibility experience by working on the cross-functional Accessibility Experience Team as Twitter’s first accessibility designer.
• Improved access on Twitter’s consumer product by designing and evaluating accessibility features through engineering partnership—tripling alt text frequency on the platform and delivering Twitter’s first a11y UX research study.
• Embedded within Design Systems, ensured that over 40 shipped products, such as Spaces and the Edit Button, were designed with accessibility in mind through design reviews, audits, and XFN partnership.
• Transformed organization design culture to include accessibility through developing curricula, onboarding, and expanding an engineer-focused Champions program, resulting in 10 upskilled designers for additional a11y support.
• Scaled support for assistive technologies by designing the first set of a11y annotations ever created for mobile—copied over 1,000 times on Figma by the public and used by Twitter designers on shipped features.
• Notable achievements: First-authored 2 academic publications of the team’s work at ASSETS 2021 and 2022. My work was cited in a U.S. Government letter to Twitter as motivation to reinstate the accessibility team.

Accessibility Researcher
New York University | September 2018 – Current

• Conducted end-to-end design and evaluation of accessible educational interfaces by partnering with people with disabilities in Amy Hurst’s lab—an interdisciplinary research space focused on disability and technology—resulting in 6 academic publications at HCI conferences and museum journals.
• Increased access education at NYU ITP by developing and teaching a graduate-level accessibility design class, expanding from 7 to 14 credits after one semester.
• Led authorship of a toolkit for the design of accessible museum interfaces—through partnership with disability advocates with sensory, mobility, and cognitive disabilities and The Intrepid Sea, Air & Space Museum—earning a Museum Association of New York 2023 Award of Distinction, Engaging Communities.
• Seated in the Occupational Therapy Department within the Steinhardt School of Culture, Education, and Human Development, through a 4-year federal IMLS National Leadership Grant.

Art Director/Assoc. Creative Director
Freelance | February 2016 – August 2018

• Launched campaigns through developing concepts, storytelling narratives, campaign look and feel, and customer experience for consumer brands at R/GA, Edelman, and Big Spaceship.

Art Director
Razorfish | June 2012 – February 2016

• Designed interactive experiences for HeForShe, Uniqlo, Mercedes, and Spotify through concept development, storytelling, visual design, and customer experience.
• The work received nods from the One Show, Clios, Webby’s, FWA, Awwwards, Effies, and Cannes Lions.

Assistant Art Director
BBDO New York | June 2007 – June 2012

• Designed and created 360° campaigns for GE, AT&T, Monster, Mars, Hyatt, and Johnson & Johnson.
• My work included a large-scale interactive installation in DUMBO, M&M’s print and TV spots, and designing lots of web banners.

Fellowship

Research Fellow
NYU Ability Project | August 2019 – August 2020
As a part of NYU ITP’s research residency, designed learning materials for and led workshops on accessibility design and nonvisual making. Published HCI research on tactile design, co-taught a museum accessibility design course, and advised students in the design lab.

Certifications

Certified Professional in Accessibility (CPACC)
IAAP | August 2020 – August 2023
Cross-disciplinary conceptual knowledge about disability, accessibility, inclusive/universal design, physical and digital standards, laws, and management strategies.

Social & Behavioral Research
CITI Program | January 2018 – March 2025
Knowledge of human research ethics, including roles in the protection of human subjects, advanced modules on informed consent topics, vulnerable populations, big data research, mobile apps research, disaster/conflict research, regulations, laws and local policies. Training is renewed every three years.