As an Accessibility Designer, I combine human-centered, multisensory, and co-design methods to craft and evaluate accessible experiences through product design, design systems, UX research, design reviews, upskilling design orgs, and design strategy and innovation.
My work is informed by my design research at the NYU Ability Project and IAAP CPACC certification.
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Education
New York University | 2017 – 2019
Master’s: Interactive Telecommunications Program (ITP)
Thesis: Designing Tactile Schematics
Designed novel set of tactile schematics and their design guidelines with Blind and Low Vision learners.
Academic Advisors: Dr. Amy Hurst and Tom Igoe
Industry Advisors: Chancey Fleet and Dr. Joshua Miele
Pratt Institute | 2004 – 2008
BFA: Communications Design, Art History
Experience
Staff Accessibility Product Designer
Twitter | December 2020 – February 2023
- Joined a design organization needing accessibility experience and dedicated support, by working on the cross-functional Accessibility Experience Team as Twitter’s first accessibility designer.
- Improved access on Twitter’s consumer product by designing and evaluating novel accessibility features—tripling the frequency of alt text on the platform.
- Partnered with other teams and reviewed designs to ensure Design Systems and features, such as Spaces and the Edit Button were designed with accessibility in mind.
- Transformed organization design culture to include accessibility and designing with—not for—people with disabilities, through developing hands-on curricula, onboarding, and upskilling programs.
- Scaled accessibility by designing the first set of a11y annotations ever created for mobile, released to the public and used by Twitter designers on shipped features.
- Notable achievements: First-authored 2 academic publications of the team’s work at ASSETS 2021 and 2022. My work was cited in an official U.S. Government letter to Twitter as a reason to reinstate the Accessibility Experience Team.
Accessibility Researcher
New York University | September 2018 – Current
- End-to-end design and evaluation of accessible educational interfaces in Amy Hurst’s lab, an interdisciplinary research space focused on the intersection of disability and technology.
- Published academic papers at HCI conferences and museum journals.
- Developed and taught a new Multisensory Design curriculum at NYU ITP.
- Partnered with two communities of practice: 1) Blind and Low Vision designers at The Andrew Heiskell Braille & Talking Book Library and 2) Disability advocates with sensory, mobility, and cognitive disabilities at The Intrepid Sea, Air & Space Museum.
- Seated in the Occupational Therapy Department within the Steinhardt School of Culture, Education, and Human Development, through a 4-year federal IMLS National Leadership Grant.
- Notable achievements: Museum Association of New York 2023 Award of Distinction, Engaging Communities
Art Director/Assoc. Creative Director
Freelance | February 2016 – August 2018
- Launched campaigns through developing concepts, storytelling narratives, campaign look and feel, and customer experience for consumer brands at R/GA, Edelman, and Big Spaceship.
Art Director
Razorfish | June 2012 – February 2016
- Designed interactive experiences for HeForShe, Uniqlo, Mercedes, and Spotify through concept development, storytelling, visual design, and customer experience.
- The work received nods from the One Show, Clios, Webby’s, FWA, Awwwards, Effies, and Cannes Lions.
Assistant Art Director
BBDO New York | June 2007 – June 2012
- Designed and created 360° campaigns for GE, AT&T, Monster, Mars, Hyatt, and Johnson & Johnson.
- My work included a large-scale interactive installation in DUMBO, M&M’s print and TV spots, and designing lots of web banners.
Fellowship
Research Fellow
NYU Ability Project | August 2019 – August 2020
As a part of NYU ITP’s research residency, designed learning materials for and led workshops on accessibility design and nonvisual making. Published HCI research on tactile design, co-taught a museum accessibility design course, and advised students in the design lab.
Certifications
Certified Professional in Accessibility (CPACC)
IAAP | August 2020 – August 2023
Cross-disciplinary conceptual knowledge about disability, accessibility, inclusive/universal design, physical and digital standards, laws, and management strategies.
Social & Behavioral Research
CITI Program | January 2018 – March 2025
Knowledge of human research ethics, including roles in the protection of human subjects, advanced modules on informed consent topics, vulnerable populations, big data research, mobile apps research, disaster/conflict research, regulations, laws and local policies. Training is renewed every three years.