I design and evaluate accessible user experiences through a human-centered lens, based in New York City.
My process combines iterative and co-design methods to design for a spectrum of preferences and remove barriers to information access.
Education
New York University | 2017 – 2019
Master’s: Interactive Telecommunications Program (ITP)
Thesis: Designing Tactile Schematics
Developed novel set of tactile schematics design guidelines with Blind and Low Vision learners.
Academic Advisors: Dr. Amy Hurst and Tom Igoe
Pratt Institute | 2004 – 2008
BFA: Communications Design, Art History
Certifications
Certified Professional in Accessibility (CPACC)
IAAP | August 2020 – August 2023
Cross-disciplinary conceptual knowledge about disability, accessibility, inclusive/universal design, physical and digital standards, laws, and management strategies.
Social & Behavioral Research
CITI Program | January 2018 – January 2022
Knowledge of human research ethics, including roles in the protection of human subjects, advanced modules on informed consent topics, vulnerable populations, big data research, mobile apps research, disaster/conflict research, regulations, laws and local policies.
Experience
Staff Product Designer, Accessibility Experience
Twitter | December 2020 – Current
Design and research on the Accessibility Experience Team.
Accessibility Researcher
New York University | September 2018 – Current
I’m currently researching how to design accessible educational tools in Amy Hurst’s lab, an interdisciplinary research space focused on the intersection of disability and technology. I partner with two communities of practice: 1) the Blind and Low Vision Maker Community at The Andrew Heiskell Braille & Talking Book Library and 2) Disability advocates with sensory, mobility, and cognitive disabilities at The Intrepid Sea, Air & Space Museum, via a federal IMLS National Leadership Grant.
Past experience
Art Director/Assoc. Creative Director
Freelance | February 2016 – August 2018
R/GA, Edelman, Big Spaceship
Art Director
Razorfish | June 2012 – February 2016
Significant clients: Spotify, HeForShe, Uniqlo
Assistant Art Director
BBDO New York | June 2007 – June 2012
Significant clients: GE, AT&T, Monster, Mars
Fellowship
Research Fellow
NYU Ability Project | August 2019 – August 2020
In affiliation with NYU ITP’s research residency. Conducted research and led workshops in academia and industry on accessibility and inclusive design. Co-taught a museum accessibility design course and advised students in the design lab.
Travel
I’ve wandered through, observed, and collected travel recipes from countries including Saudi Arabia, Singapore, Taiwan, Thailand, United Arab Emirates, Hong Kong, India, Indonesia, Israel, Ghana, and Japan.